Shipping

At South Texas Premier Products, our goal is to deliver exceptional service. We aim to ship your custom-made items within 5-10 business days, excluding weekends and holidays, with the possibility of even quicker dispatch times. All orders are sent via USPS from Monday to Friday, and we'll email you a tracking number once your package is on its way.

Expect your delivery to arrive within 5-7 business days across the USA post-shipment. For payments made via e-check through PayPal, we'll ship your items after the payment is confirmed.

Haven't received your tracking number within 3 business days? Please check your junk/spam folder before contacting us. We're here to help with any questions or concerns.

For any shipping issues after receiving your tracking number, please direct inquiries to USPS at usps.com or call (800)275-8777, as they now have custody of your package.

Should your order be marked "DELIVERED" but is nowhere to be found, your local post office will be your next point of contact. Unfortunately, we're unable to rectify delivery issues directly since they fall under USPS jurisdiction.

Every item we craft is unique, tailored to your specifications, which means variations may occur. Your satisfaction is our priority, so if there’s any aspect of your order that isn’t up to your expectations, please reach out to us. We're committed to resolving any concerns to your satisfaction.

For a seamless experience, please select Shipping for all orders. Your support means the world to us, and we can't wait to create something special for you.